The Wellness Hub
Unit 5 Old Stable House
North Cross Road
London SE22 9ET

Email: info@thewellnesshub.org.uk
Phone: 07380 922186

Last Updated: 01/06/26

The Wellness Hub is committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect:

- Your name
- Contact details including telephone number and email address
- Appointment and booking information
- Health information relevant to the services you receive
- Payment information processed securely through third-party payment providers
- Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

- Provide healthcare and wellness services
- Manage appointments and bookings
- Communicate regarding your treatment or appointments
- Process payments
- Improve our website and services
- Comply with legal and regulatory obligations

Data Storage

Your information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect personal data from unauthorised access, loss, misuse, or disclosure.

Sharing Information

We do not sell personal information. Information may be shared with:

- Healthcare practitioners involved in your care
- Professional advisers
- Regulatory bodies where required by law
- Service providers assisting with bookings, payments, and website operation

Your Rights

Under UK data protection law, you may:

- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where appropriate
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner's Office (ICO)

Contact

If you have any questions regarding this policy, please contact us using the details above.